Canon TS9000 Service Required Error – Reset Solution

Canon TS9000 Ink Absorber Full Reset

When Canon TS9000 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS9000 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS9000. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

  • ‘Ink Absorber Full’ / ‘Service Required’ message
  • Support/service code (varies by series)
  • Printing blocked after cleaning cycles
  • Reset required to continue printing

How to Enter Service Mode on Canon TS9000

If your Canon TS9000 supports service mode reset, follow the steps below before performing the counter reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Once the counter is cleared, Canon TS9000 should exit the locked state and printing should resume normally.

Maintenance Reminder

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

For best results, avoid rushing button presses—consistent timing matters.

Frequently Asked Questions

How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How long does it take?
Usually a few minutes once the correct steps are followed.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.

Guide prepared for Canon TS9000 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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