Model-specific reset guide
Canon TS8360 Ink Absorber Full Reset
If Canon TS8360 displays an ink absorber full or service-required warning, the stored waste ink counter may have reached its limit. This guide covers service mode, USB preparation and the reset itself.
What the Canon TS8360 service message means
Cleaning operations send unused ink into absorber pads inside the printer. Canon TS8360 estimates their usage with an electronic counter and can lock printing when that value reaches its limit.
Wic Reset Connect is designed to reset the compatible counter in Canon TS8360. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS8360
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS8360
Prepare Canon TS8360 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS8360 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS8360 is not detected
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
Canon TS8360 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
How many times should I press Stop/Reset?
For Canon TS8360, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon TS8360
Wic Reset Connect combines a guided reset with support if Canon TS8360 does not respond as expected.