Model-specific reset guide
Canon TS5350 Ink Absorber Full Reset
Canon TS5350 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
What the Canon TS5350 service message means
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5350. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5350
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5350
Prepare Canon TS5350 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5350 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5350 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon TS5350 directly to the computer and try another data-capable USB cable or port.
Canon TS5350 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
How many times should I press Stop/Reset?
For Canon TS5350, use 5 Stop/Reset presses in the sequence shown on this page.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon TS5350
Use the correct sequence for Canon TS5350 and restore printing without an unnecessary service visit.