Model-specific reset guide
Canon MX924 Ink Absorber Full Reset
An absorber warning on Canon MX924 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
Understanding the Canon MX924 ink absorber warning
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon MX924. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX924
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX924
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX924 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX924 is not detected
- Connect Canon MX924 directly to the computer and try another data-capable USB cable or port.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon MX924 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
How many times should I press Stop/Reset?
The correct count depends on the printer series. Use the linked Canon service-mode guide and do not guess.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MX924
Ready to reset Canon MX924? Verify the power light, USB connection and service-mode state before continuing.