Model-specific reset guide
Canon MG5770 Ink Absorber Full Reset
An absorber warning on Canon MG5770 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
Why Canon MG5770 reports an absorber error
Canon MG5770 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MG5770. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG5770
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG5770
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MG5770 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG5770 is not detected
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon MG5770 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon MG5770 reset FAQ
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Does Canon MG5770 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon MG5770
Complete the Canon MG5770 absorber counter reset in a few carefully prepared steps.