Model-specific reset guide
Canon MG5710 Ink Absorber Full Reset
Canon MG5710 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
What stops Canon MG5710 from printing
The absorber pads collect ink generated during print-head cleaning. Canon MG5710 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon MG5710. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG5710
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG5710
Prepare Canon MG5710 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MG5710 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG5710 is not detected
- Connect Canon MG5710 directly to the computer and try another data-capable USB cable or port.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon MG5710 reset FAQ
How many times should I press Stop/Reset?
For Canon MG5710, use 6 Stop/Reset presses in the sequence shown on this page.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MG5710
Wic Reset Connect combines a guided reset with support if Canon MG5710 does not respond as expected.