IX6720 Waste Ink Counter Reset (Canon Printers)

Canon IX6720 Ink Absorber Full Reset

If your Canon IX6720 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon IX6720 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon IX6720. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

  • Service / maintenance warning on the screen or driver
  • Printer refuses to print even with ink available
  • Blinking lights and queued jobs fail
  • Error reappears after restart

Reset the Ink Absorber Counter

Once the counter is cleared, Canon IX6720 should exit the locked state and printing should resume normally.

Before You Continue

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

Troubleshooting

  • Try a different USB cable/port if using PC software.
  • Repeat the service mode steps carefully (timing matters).
  • Use the correct Stop/Reset press count for your series.
  • Power-cycle the printer and try again.
  • Close other Canon printer utilities while resetting.

Frequently Asked Questions

How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How long does it take?
Usually a few minutes once the correct steps are followed.

Guide prepared for Canon IX6720 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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