G2411 Waste Ink Counter Reset (Canon Printers)

Canon G2411 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon G2411 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon G2411. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon G2411

If your Canon G2411 supports service mode reset, follow the steps below before performing the counter reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Finalize the Reset and Restore Printing

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

Use a reliable USB connection and follow the steps in order.

Frequently Asked Questions

How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
How long does it take?
Usually a few minutes once the correct steps are followed.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.

Guide prepared for Canon G2411 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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