Model-specific reset guide
Epson TX720WD Reset Waste Ink Counter
When Epson TX720WD reports that an ink pad needs service, restarting the printer alone normally does not clear the lock. A compatible reset procedure is required.
The counter behind the Epson TX720WD warning
Every cleaning cycle sends a small amount of ink to the waste ink system. Epson TX720WD adds that activity to its counter and displays a maintenance warning when the programmed threshold is reached.
Wic Reset Connect is designed to reset the compatible counter in Epson TX720WD. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson TX720WD
The reset normally takes only a few minutes, but the printer must be detected correctly before the key is used.
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Install the original driver
Install the official Epson driver for TX720WD and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson TX720WD to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson TX720WD.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson TX720WD is not detected
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Close Epson Status Monitor and any other Epson maintenance software before starting Wic Reset Connect.
Epson TX720WD reset FAQ
Can I reset Epson TX720WD over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
Does the reset clean or replace the ink pads?
No. It changes the stored counter value. Inspect, clean or replace the physical waste ink system when its condition requires it.
Does Epson TX720WD need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
Restore Epson TX720WD
Prepare Epson TX720WD, purchase a reset key and return to printing without an unnecessary service visit.