Model-specific reset guide
Canon MP620B Ink Absorber Full Reset
An absorber warning on Canon MP620B does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
The waste ink counter inside Canon MP620B
Canon MP620B uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MP620B. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MP620B
- Turn the printer off.
- Drücken und halten Sie Anhalten/Zurücksetzen.
- Während Sie Stop/Reset gedrückt halten, drücken und halten Sie Strom.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 2 mal.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MP620B
The counter reset normally takes only a few minutes after Canon MP620B has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MP620B to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MP620B is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Connect Canon MP620B directly to the computer and try another data-capable USB cable or port.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon MP620B reset FAQ
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Does Canon MP620B require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Wie oft sollte ich Stop/Reset drücken?
For Canon MP620B, use 2 Stop/Reset presses in the sequence shown on this page.
Restore Canon MP620B
Follow the verified steps for Canon MP620B, then restart the printer and return to normal operation.