Model-specific reset guide
Canon TS3491 Ink Absorber Full Reset
The waste ink system in Canon TS3491 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
What stops Canon TS3491 from printing
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon TS3491. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS3491
- Turn the printer off.
- Tryk og hold nede Stop/Reset.
- Mens du holder Stop/Reset, skal du trykke og holde Kraft.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 gange.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS3491
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS3491 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS3491 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon TS3491 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Hvor mange gange skal jeg trykke på Stop/Reset?
For Canon TS3491, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon TS3491
Use the correct sequence for Canon TS3491 and restore printing without an unnecessary service visit.