Epson L396 Waste Ink Counter Reset

When the Epson L396 reaches its maintenance threshold, Epson firmware may block printing as a safeguard. In most cases, this is resolved with a counter reset.

The Epson L396 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

Why Does the Epson L396 Show ‘Service Required’?

Most Epson L396 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Typical Signs

• Printer refuses to print even with ink available
• Epson Status Monitor shows maintenance warning
• Blinking lights and blocked jobs
• Device is locked until reset is performed

Step-by-Step: Epson L396 Waste Counter Reset

1. Стъпка 1: Use a Windows PC (7–11) with Internet access. Connect Epson L396 via USB (Wi-Fi reset is not supported).
2. Стъпка 2: Start Wic Reset Connect in Administrator mode and wait until Epson L396 appears in the device list.
3. Стъпка 3: Use the key to reset the counter, wait for completion, then restart Epson L396 to finalize.

Most Epson L396 waste counter resets finish in ~1–2 minutes.

Before You Begin

• Stable Internet connection during reset
• Valid Wic Reset Connect reset key
• USB connection required (Wi-Fi reset not supported)
• Windows 7/8/10/11 PC

If the Printer Is Not Detected

• Temporarily disable VPN/proxy if validation fails.
• Close Epson Status Monitor or other printer utilities.
• Try another USB cable (some cables are charge-only).
• Use a direct USB connection (avoid hubs).
• Restart printer and PC, then try again.

FAQ