Model-specific reset guide
Canon TS6020 Ink Absorber Full Reset
When Canon TS6020 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
The waste ink counter inside Canon TS6020
The lock is based on accumulated maintenance activity. Resetting Canon TS6020 changes the counter value but does not remove ink already held in the absorber material.
Wic Reset Connect is designed to reset the compatible counter in Canon TS6020. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS6020
- Turn the printer off.
- 按住 停止/重置.
- 在按住停止/复位的同时，按住 电源.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5次.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS6020
Prepare Canon TS6020 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS6020 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS6020 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Connect Canon TS6020 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
Canon TS6020 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does Canon TS6020 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Restore Canon TS6020
Follow the verified steps for Canon TS6020, then restart the printer and return to normal operation.