Model-specific reset guide
Canon TS5100 Ink Absorber Full Reset
The waste ink system in Canon TS5100 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
Why Canon TS5100 reports an absorber error
Cleaning operations send unused ink into absorber pads inside the printer. Canon TS5100 estimates their usage with an electronic counter and can lock printing when that value reaches its limit.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5100. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5100
- Turn the printer off.
- 按住 停止/重置.
- 在按住停止/复位的同时，按住 电源.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5次.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5100
The counter reset normally takes only a few minutes after Canon TS5100 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5100 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5100 is not detected
- Connect Canon TS5100 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon TS5100 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon TS5100
Ready to reset Canon TS5100? Verify the power light, USB connection and service-mode state before continuing.