Model-specific reset guide
Canon TS3490 Ink Absorber Full Reset
When Canon TS3490 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
The waste ink counter inside Canon TS3490
The absorber pads collect ink generated during print-head cleaning. Canon TS3490 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon TS3490. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS3490
- Turn the printer off.
- 按住 停止/重置.
- 在按住停止/复位的同时，按住 电源.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5次.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS3490
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS3490 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS3490 is not detected
- Connect Canon TS3490 directly to the computer and try another data-capable USB cable or port.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon TS3490 reset FAQ
应该按多少次停止/复位键？
For Canon TS3490, use 5 Stop/Reset presses in the sequence shown on this page.
Does Canon TS3490 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon TS3490
Use the correct sequence for Canon TS3490 and restore printing without an unnecessary service visit.