Model-specific reset guide
Canon TS5020 Ink Absorber Full Reset
An absorber warning on Canon TS5020 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
What the Canon TS5020 service message means
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon TS5020 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5020. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5020
- Turn the printer off.
- Basın ve basılı tutun Durdur/Sıfırla.
- Stop/Reset düğmesini basılı tutarken Güç.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 kez.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5020
The counter reset normally takes only a few minutes after Canon TS5020 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5020 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5020 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon TS5020 reset FAQ
Stop/Reset düğmesine kaç kez basmalıyım?
For Canon TS5020, use 5 Stop/Reset presses in the sequence shown on this page.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon TS5020
Follow the verified steps for Canon TS5020, then restart the printer and return to normal operation.