Canon TS3391 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon TS3391 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS3391 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS3391. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS3391

If your Canon TS3391 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Once the counter is cleared, Canon TS3391 should exit the locked state and printing should resume normally.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Reset tools and instructions

Use a reliable USB connection and follow the steps in order.

If It Doesn’t Work

• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.

Frequently Asked Questions