Canon MG6240 Service Required Error – Reset Solution

Canon MG6240 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon MG6240 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon MG6240. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

  • Service / maintenance warning on the screen or driver
  • Printer refuses to print even with ink available
  • Blinking lights and queued jobs fail
  • Error reappears after restart

How to Enter Service Mode on Canon MG6240

To access maintenance functions, Canon MG6240 may need to be placed in service mode first.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 6 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Once the counter is cleared, Canon MG6240 should exit the locked state and printing should resume normally.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

Use a reliable USB connection and follow the steps in order.

If It Doesn’t Work

  • Try a different USB cable/port if using PC software.
  • Use the correct Stop/Reset press count for your series.
  • Repeat the service mode steps carefully (timing matters).
  • Close other Canon printer utilities while resetting.
  • Power-cycle the printer and try again.

Frequently Asked Questions

How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
How long does it take?
Usually a few minutes once the correct steps are followed.

Guide prepared for Canon MG6240 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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