Model-specific reset guide
Canon IX6870 Ink Absorber Full Reset
Canon IX6870 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
Understanding the Canon IX6870 ink absorber warning
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon IX6870. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon IX6870
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon IX6870
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon IX6870 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon IX6870 is not detected
- Connect Canon IX6870 directly to the computer and try another data-capable USB cable or port.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon IX6870 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon IX6870
Prepare Canon IX6870, enter service mode and complete the reset with a valid Wic Reset Connect key.