Epson CX3900 Waste Ink Counter Reset

If your Epson CX3900 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson CX3900 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson CX3900 Show ‘Service Required’?

A service visit is often unnecessary. Wic Reset Connect allows a safe Epson CX3900 waste counter reset in minutes.

How the Error Appears

• Printer refuses to print even with ink available
• Epson Status Monitor shows maintenance warning
• Blinking lights and blocked jobs
• Device is locked until reset is performed

Three Steps to Restore Epson CX3900 Printing

1. Step 1: Use a Windows PC (7–11) with Internet access. Connect Epson CX3900 via USB (Wi-Fi reset is not supported).
2. Step 2: Run Wic Reset Connect as Administrator and confirm Epson CX3900 is detected.
3. Step 3: Enter your reset key and press Reset. Wait ~1–2 minutes, then restart Epson CX3900.

Most Epson CX3900 waste counter resets finish in ~1–2 minutes.

Before You Begin

• Windows 7/8/10/11 PC
• Valid Wic Reset Connect reset key
• USB connection required (Wi-Fi reset not supported)
• Stable Internet connection during reset

Troubleshooting

• Temporarily disable VPN/proxy if validation fails.
• Use a direct USB connection (avoid hubs).
• Close Epson Status Monitor or other printer utilities.
• Restart printer and PC, then try again.
• Run the app as Administrator.

Frequently Asked Questions