Model-specific reset guide
Epson ME-960FWD Reset Waste Ink Counter
If your Epson ME-960FWD has stopped with an ink pad or service-life warning, the printer may have reached its waste ink counter limit. This model-specific guide explains what the message means and how to complete the reset with Wic Reset Connect.
Why the ink pad counter blocks Epson ME-960FWD
The printer protects against possible ink overflow by monitoring an internal service counter. On Epson ME-960FWD, reaching the threshold can trigger an ink pad warning and block further jobs.
Wic Reset Connect is designed to reset the compatible counter in Epson ME-960FWD. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson ME-960FWD
Start with the connection checks below, then run the reset without opening other printer programs during the process.
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Install the original driver
Install the official Epson driver for ME-960FWD and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson ME-960FWD to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson ME-960FWD.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson ME-960FWD is not detected
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Run Wic Reset Connect as Administrator and keep the internet connection active throughout validation.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
Epson ME-960FWD reset FAQ
Does Epson ME-960FWD need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
Can I reset Epson ME-960FWD over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
Restore Epson ME-960FWD
Prepare Epson ME-960FWD, purchase a reset key and return to printing without an unnecessary service visit.