Model-specific reset guide
Epson XP-721 Nulstil blækspildstæller
Epson XP-721 records cleaning cycles and waste ink usage in an internal counter. When that value reaches its programmed limit, printing can stop until the counter is reset.
Why Epson XP-721 stops printing
An ink pad message is a maintenance safeguard. It indicates that Epson XP-721 has reached a stored waste ink value that must be reset before normal printing can resume.
Wic Reset Connect is designed to reset the compatible counter in Epson XP-721. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson XP-721
Prepare the computer and connection first. Most unsuccessful attempts are caused by a missing original driver, an indirect USB connection or another Epson utility using the printer.
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Install the original driver
Install the official Epson driver for XP-721 and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson XP-721 to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson XP-721.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson XP-721 is not detected
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Install the original Epson driver for XP-721; a generic Windows driver may not expose the required communication interface.
Epson XP-721 reset FAQ
Does Epson XP-721 need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
Can I reset Epson XP-721 over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
Restore Epson XP-721
Use the model-specific steps above to reset Epson XP-721 with a stable connection and a valid key.