Model-specific reset guide
Epson EP-804AW Reset Waste Ink Counter
Epson EP-804AW may refuse new print jobs after estimating that the waste ink pads have reached their service limit. Wic Reset Connect can reset the software counter after the printer is prepared correctly.
Why the ink pad counter blocks Epson EP-804AW
Every cleaning cycle sends a small amount of ink to the waste ink system. Epson EP-804AW adds that activity to its counter and displays a maintenance warning when the programmed threshold is reached.
Wic Reset Connect is designed to reset the compatible counter in Epson EP-804AW. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson EP-804AW
Use the sequence below to establish a stable USB connection and clear the waste ink counter.
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Install the original driver
Install the official Epson driver for EP-804AW and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson EP-804AW to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson EP-804AW.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson EP-804AW is not detected
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Run Wic Reset Connect as Administrator and keep the internet connection active throughout validation.
Epson EP-804AW reset FAQ
Does Epson EP-804AW need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
Does the reset clean or replace the ink pads?
No. It changes the stored counter value. Inspect, clean or replace the physical waste ink system when its condition requires it.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
Restore Epson EP-804AW
Follow the verified sequence for Epson EP-804AW, then restart the printer and continue your work.