Model-specific reset guide
Canon G3810 Ink Absorber Full Reset
When Canon G3810 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
Why Canon G3810 reports an absorber error
The absorber pads collect ink generated during print-head cleaning. Canon G3810 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon G3810. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G3810
- Turn the printer off.
- Tryk og hold nede Stop/Reset.
- Mens du holder Stop/Reset, skal du trykke og holde Kraft.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 gange.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G3810
Check cartridges, close Canon utilities and connect the printer directly to Windows before beginning the reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G3810 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G3810 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon G3810 reset FAQ
Hvor mange gange skal jeg trykke på Stop/Reset?
For Canon G3810, use 5 Stop/Reset presses in the sequence shown on this page.
Does Canon G3810 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon G3810
Follow the verified steps for Canon G3810, then restart the printer and return to normal operation.